For plumbing shops with 1 to 5 trucks

Run your plumbing business.
Don’t get piped.

Never miss a call. Never chase an invoice. PipedHQ is the AI office for your plumbing shop: it answers your phone, books the job under your rules, quotes from a photo and gets you paid, while you're under a sink.

Try the live demo → Get early access

No sign-up. The demo opens a real shop with a year of sample jobs.

Booked by AI · 6:56 amWater heater leaking at the baseToday 8–10 am · Mike D.
The PipedHQ owner inbox on a phone: nine things need you, $9,333 of work at stake, three calls the AI took today
Paid by Tap to PayINV-1553 · $1,059.85Receipt texted to the customer

Sound familiar?

The office work is eating the plumbing work

📞

The phone rings while you're under a sink. By the time you call back, they've booked someone else.

🧾

Invoices go out at 10pm, if they go out at all, and nobody wants to chase the one that's 41 days late.

📷

Quoting a water heater means four screens of pricebook in a customer's basement.

📊

You know you're busy. You don't know which jobs, techs or months actually made money.

What PipedHQ does

Your office, running itself

AI agents handle the front desk, quotes, billing and the books, each with a narrow job and hard limits. You get a short list of the things that actually need you.

AI front desk

Answers every call. Books the job.

Calls and texts are answered day and night by a front desk that knows your hours, service area and prices. It books into your open arrival windows, texts the customer a confirmation and puts the job on your schedule.

  • Emergencies (burst pipe, gas smell, sewage) go straight to your cell with a one-line brief
  • Quotes your service fee, never a job price you haven't set
  • Starts in dry run: for 14 days it shows what it would have booked, before it touches your calendar
  • Your dashboard shows the missed-call revenue it recovered, in dollars
A call transcript: the AI booked a water heater visit for today between 8 and 10
Dashboard: $8,400 of missed-call revenue recovered in 30 days

Standing rules

Your rules, in plain English

Type the rule the way you'd say it: “Never book before 8am.” “Water heaters are a visit, not a phone quote.” “Warranty calls go to me.” PipedHQ reads it back to you before saving, follows it on every call, and logs every action with the rule behind it.

  • Ask “why did it do that?” on any job and see the answer
  • One switch turns any AI agent off instantly
Standing rules written in plain English, each with the AI's reading of it

One inbox

Only what needs you

Everything the AI handled stays out of your way. What's left is a short list with one-tap answers: call back, book it, text them, send the quote. Most days it takes minutes.

The owner inbox on a computer, with one-tap actions on each card

Photo quotes

Quote a water heater in 60 seconds

Snap a few photos and say what you see. The Estimator drafts good, better and best options from your pricebook. Every line shows where it came from: a photo, a pricebook item or the permit rule. You tap Send; the customer picks an option and signs on their phone.

  • Never prices below your floor and never invents a part; anything missing is flagged for you
  • Customers can text photos to your business line and get a draft started
  • Follow-ups at 24 and 72 hours, and approved quotes land on the job, so the invoice matches
A drafted good, better, best quote for a leaking water heater with photos
The customer's view of the quote on their phone

Billing

Get paid the day the job's done

Mark the job done and the invoice texts itself, with a link to pay online. At the door, take a card on your own phone with Tap to Pay. No reader to buy.

  • Friendly reminders at 3, 10 and 20 days, only during the day, never threatening
  • Anything unpaid at 30 days comes to you, with the history
  • Money goes straight to your own Stripe account
Tap to Pay: charging $1,059.85 on the tech's phone

Trucks and parts

Know what's on every van

Parts come off the truck as they're used on a job. You get a restock card before a van runs out, a restock list for the supply house, and the real profit on every job: parts at cost, labor at each tech's rate.

Stock on each van with low items flagged

The books

Know your numbers

Profit and loss by month, profit per tech and per kind of work, and plain-English notes like “Revenue is up 14% from last month.” The Bookkeeper files your expenses, and everything syncs to QuickBooks Online.

Finances: revenue, gross and net profit, and a 12-month trend

Built to be trusted

The AI does the work. You stay in charge.

Every agent has a narrow job, a short list of things it may do and a hard line it can't cross.

Nothing goes out without a tap

No quote is sent and no card is charged without a person's or the customer's explicit tap.

Every action has a reason

Each booking, quote, reminder and expense is logged with what was done and the rule behind it.

Your prices, not the AI's

Prices come from your pricebook. Discounts below your floor need the owner.

Card numbers never touch us

Payments run through Stripe, straight into your own account.

Your data stays yours

Each shop's data is walled off at the database level, not just in the app.

A human for anything urgent

Emergencies and anything the AI isn't sure about go to you, with the details.

Getting started

Running in an afternoon

1

Forward your number

Keep your business number. Forward it to PipedHQ and the front desk starts listening.

2

Tell it how you work

Hours, service area, service fee and your rules, in plain English. Add your pricebook and team.

3

Watch, then go live

Two weeks of dry run show what it would have done. Flip it live when you're happy.

Your team learns it in the built-in Academy: 12 short masterclasses, with coaching on the real screens.

Early-access pricing

Flat per shop. No per-seat fees.

About what one answering service costs, for the whole office.

Solo

Owner-operator, one truck

$79/month
  • AI front desk, 60 booked calls a month ($1.50 each after)
  • Invoices, pay links and reminders
  • Owner inbox and standing rules
  • Schedule and customers
Get early access

Shop

2 to 5 trucks

$199/month
  • Everything in Solo, unlimited booked calls
  • Up to 5 techs
  • Photo quotes with good/better/best
  • Tap to Pay on your phone
  • Truck stock, job profit and financials
  • QuickBooks Online sync
Get early access

Bigger shop?

6 trucks and up

Let's talk
  • Everything in Shop
  • More techs
  • Hands-on setup help
Contact us

First 14 days in dry run are free. No annual contract. Card processing is passed through at Stripe's rates.

Questions

Fair questions

Will my customers know they're talking to AI?

Yes. It introduces itself as the office's AI assistant, and it hands the call to you whenever someone asks for a person or it isn't sure.

What happens with emergencies?

It doesn't try to book them. Burst pipes, gas smells, sewage and anything else on your emergency list go straight to your cell with a one-line summary, so you know what you're walking into.

Do I have to change my phone number?

No. You forward your existing business number to PipedHQ.

Will it quote prices I didn't agree to?

No. On the phone it only quotes your service fee. Photo quotes use your pricebook prices, and a person reviews and sends every one.

Does it work with QuickBooks?

Yes, QuickBooks Online. Customers, invoices, payments and expenses sync one way, and nothing in QuickBooks is ever deleted.

What do my techs need?

A phone. PipedHQ works in any phone's browser today. Tap to Pay needs the PipedHQ app for iPhone or Android, which is on its way to the app stores.

Can I try it first?

Yes. The live demo is a full shop with a year of sample jobs. Click anything; it resets every night. And every new shop starts with 14 days of dry run, free.

Early access

Let PipedHQ answer your phone

We're onboarding a small number of shops. Tell us about yours and we'll set you up, pricebook and all.

Want to look around first? Open the live demo.

We'll only use this to get in touch about PipedHQ.